Staff

Doctors

  • DR MATTHEW RUTHERFORD

    Male

    Partner/ Safeguarding Lead

  • DR LEE ROBY

    Male

    Partner

  • DR BADRIAH ALKHATIB

    Female

Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

  • JOANNA BOND

    Female

    Lead Nurse

  • JANINE HARTLEY

    Female

  • CHARLOTTE MADDOCKS-LANE

    Female

  • LOUISE MELLING

    Health Care Assistant/ Phlebotomist

Practice Management

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. If you would like to contact the Practice Manager contact the practice on 01695 317251 or email maria.lawton@nhs.net. Patient feedback is always welcome.

  • MARIA LAWTON

    Practice Manager

  • NICOLA WILSON

    Assistant Practice Manager

  • GAIL ROBERTS

    Supervisor/ IT Lead/ Medicines Coordinator

  • HELEN WILSON

    Lead Secretary / Supervisor

  • HANNAH ROWLANDS

    Care Navigator Lead/ Trainee Supervisor

Reception

Our receptionists main role is patient care and they provide a service that is directed by putting our patients safety, care and confidentiality first. Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits. All our receptionists have a QA Level 2 Award in Basic Life Support and Management of Anaphylaxis. Our receptionists work to the same confidentiality guidelines as our clinicians.

  • EMMA TUCK

    Administration/ Care Navigation

  • ANTONIA MYLER

    Trainee Reception/ Admin

  • JAMES FOSTER

    Trainee Reception/ Admin

  • CHARLOTTE LYNCH

    Receptionist

  • DANIELLE MCFARLANE

    QOF Lead/ Care Coordinator

  • ELISA GASKELL

    Clinical Letter Reviewer /Care Navigator/ Safeguarding Admin Lead

  • ERIN MCWALTERS

    Receptionist

  • HANNAH ROWLANDS

    Care Navigator Lead/ Trainee Supervisor

  • HANNAH RICHARDSON

    General Enquiries Lead

Administration

  • TONI HEATON

    Clinics Management Lead/ Protocols Lead

  • OWEN MILLER

    Trainee Admin

  • DANIELLE MCFARLANE

    QOF Lead/ Care Coordinator

Secretaries

Our secretaries are responsible for patient care and communication. We have a team of secretaries who arrange referrals, direct communication for consultants, GPs and all third-party providers. Our secretaries look after our Gold Standard Framework multi-disciplinary meetings, End of Life pathway patients and deal directly with coroners, insurers, solicitors and all other parties that need reports. All our secretaries have a QA Level 2 Award in Basic Life Support and Management of Anaphylaxis and are trained in patient confidentiality.

  • SARAH HORTON

    General Enquiries Lead

  • GAIL ROBERTS

    Supervisor/ IT Lead/ Medicines Coordinator

  • HELEN WILSON

    Lead Secretary / Supervisor

  • LYNN RASBURN

    Patient Engagement Lead/ Private Work Lead

Page last reviewed: 06 October 2025
Page created: 11 November 2024